Whether you’re using social media as a way to keep in touch with friends and family or as a marketing tool, you’re likely well aware of how powerful social media channels have become. When used correctly and mistake-free, you can successfully promote yourself, brand, or product. If you have a major hiccup, you can harm your reputation, both personally and professionally, for years.
1. Treating All Social Media Platforms the Same
We’re almost 100% sure that you don’t have to be a social media genius to realize that every social media platform is different. Each format varies from channel to channel by offering different languages to different audiences. In fact, just take a look at your social media accounts.
2. Posting at Inappropriate Times
We’ve all had those times when the thought process was just a bit impaired – either because we’re tired, emotional, or had one too many drinks. If that’s the case, posting should probably be avoided
In short, you don’t want to be active when no one else is online. After all, that defeats the point of being on social media. In the future, try to be aware of the best times to post. For example, on Facebook, engagement rates are 18% higher on Thursdays and Fridays. As for Twitter, weekdays have 14% more engagement than weekends with 5pm having the highest amounts of retweets.
3. Placing Quantity Over Quality
Quality should always be your focus; not how much you post or how many friends/followers you have in your network. You should be sharing great content and searching for people who will engage and support you or your brand.
4. Not Taking Advantage of Bio
It’s not uncommon for the first item for visitors to spot on you social media page is a bio. Since this the norm, make sure that you complete this section with vital information, like location and website [URL]. And, have a little fun with it. If you’re creative and interesting, this will give others more of an incentive to follow or like you.
5. Not Posting Enough vs. Posting Too Much
As you may have picked up by now, there’s a certain rhyme and reason with how much and how minimal you post on your social media platforms.We all have that person we’re following on Twitter who will send out 20 tweets in the span of one minute. And, we probably have that friend who logs onto Facebook once a month only to vent about how awful their life is going. Neither extreme is productive. Posting too much comes across as spam. Posting too little means that you’re easily forgotten.
6. Using Automated Messages
you should at least make the effort to interact with people as often as you can with a personal and sincere message. Knowing that there’s a real person there who took the time to respond can go a long way in establishing trust and engagement.
Also, while not always the most pleasant of circumstances to deal with, you also may have to personally respond to negative messages or compliments. Instead of ignoring the problem, try to work out your differences. If you don’t think it is important, just be aware that LiveOps discovered that 85 percent of consumers feel how a brand handles issues on its website or social channels is a good indicator of its quality of support.
7. Not Proofreading
We’ll be honest, and so should you. At one time or another, we’ve all posted a message in a hurry, which in turn, is full of misspellings. While there are occasions where auto-correct takes over – even if you didn’t ask - grrr – always take the extra time to proofread your message. You’re not writing a novel here, so it shouldn’t take that long. And, it’s one of the easiest ways to protect your reputation
8. Using Social Media Only as a Megaphone
Social media is a two-way street. This means that it can’t be just one person talking all the time. It’s a conversation. You need to be active on all platforms. Don’t just talk about yourself or only share your work. Post content that will generate discussions. Pay attention to the people in your network
9. Not Properly Using @, # and Images
When only using @, Twitter sees this a reply, which means you and the other person you’re replying to can see the messages. By placing a period, or even ‘the’, will make the message visible to everyone in your feed.
Speaking of symbols, how about #? While including hashtags can boost engagement, please, please don’t overdo it. Posting irrelevant and trending hashtags is just tacky and won’t assist in lead generation.
10. Saying Too Much
We’re all busy people. And we don’t have time to read War and Peace every single time we login into a social media account. Keep things short and to the point. This is especially important on Twitter where the 140-character limit is perhaps its most well-known feature.
http://www.searchenginejournal.com/10-mistakes-weve-made-social-media-fix/91549/
1. Treating All Social Media Platforms the Same
We’re almost 100% sure that you don’t have to be a social media genius to realize that every social media platform is different. Each format varies from channel to channel by offering different languages to different audiences. In fact, just take a look at your social media accounts.
2. Posting at Inappropriate Times
We’ve all had those times when the thought process was just a bit impaired – either because we’re tired, emotional, or had one too many drinks. If that’s the case, posting should probably be avoided
In short, you don’t want to be active when no one else is online. After all, that defeats the point of being on social media. In the future, try to be aware of the best times to post. For example, on Facebook, engagement rates are 18% higher on Thursdays and Fridays. As for Twitter, weekdays have 14% more engagement than weekends with 5pm having the highest amounts of retweets.
3. Placing Quantity Over Quality
Quality should always be your focus; not how much you post or how many friends/followers you have in your network. You should be sharing great content and searching for people who will engage and support you or your brand.
4. Not Taking Advantage of Bio
It’s not uncommon for the first item for visitors to spot on you social media page is a bio. Since this the norm, make sure that you complete this section with vital information, like location and website [URL]. And, have a little fun with it. If you’re creative and interesting, this will give others more of an incentive to follow or like you.
5. Not Posting Enough vs. Posting Too Much
As you may have picked up by now, there’s a certain rhyme and reason with how much and how minimal you post on your social media platforms.We all have that person we’re following on Twitter who will send out 20 tweets in the span of one minute. And, we probably have that friend who logs onto Facebook once a month only to vent about how awful their life is going. Neither extreme is productive. Posting too much comes across as spam. Posting too little means that you’re easily forgotten.
6. Using Automated Messages
you should at least make the effort to interact with people as often as you can with a personal and sincere message. Knowing that there’s a real person there who took the time to respond can go a long way in establishing trust and engagement.
Also, while not always the most pleasant of circumstances to deal with, you also may have to personally respond to negative messages or compliments. Instead of ignoring the problem, try to work out your differences. If you don’t think it is important, just be aware that LiveOps discovered that 85 percent of consumers feel how a brand handles issues on its website or social channels is a good indicator of its quality of support.
7. Not Proofreading
We’ll be honest, and so should you. At one time or another, we’ve all posted a message in a hurry, which in turn, is full of misspellings. While there are occasions where auto-correct takes over – even if you didn’t ask - grrr – always take the extra time to proofread your message. You’re not writing a novel here, so it shouldn’t take that long. And, it’s one of the easiest ways to protect your reputation
8. Using Social Media Only as a Megaphone
Social media is a two-way street. This means that it can’t be just one person talking all the time. It’s a conversation. You need to be active on all platforms. Don’t just talk about yourself or only share your work. Post content that will generate discussions. Pay attention to the people in your network
9. Not Properly Using @, # and Images
When only using @, Twitter sees this a reply, which means you and the other person you’re replying to can see the messages. By placing a period, or even ‘the’, will make the message visible to everyone in your feed.
Speaking of symbols, how about #? While including hashtags can boost engagement, please, please don’t overdo it. Posting irrelevant and trending hashtags is just tacky and won’t assist in lead generation.
10. Saying Too Much
We’re all busy people. And we don’t have time to read War and Peace every single time we login into a social media account. Keep things short and to the point. This is especially important on Twitter where the 140-character limit is perhaps its most well-known feature.
http://www.searchenginejournal.com/10-mistakes-weve-made-social-media-fix/91549/
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